The National Insurance Commission NAICOM says its laying a viscous pipeline that will allow uninterrupted flow of its strategic priorities, improved regulatory efficiency through risk-based supervision and digital transformation and enhanced consumer confidence via prompt claims settlement and transparency as well as greater insurance penetration, supporting Nigeria’s economic aspirations.
This reverberated through the opening speech by Dr Usman Jankara, Deputy Commissioner (Technical) at the performance management workshop, held at Ikot-Ekpene, Akwa Ibom State today. The guiding light he said, would be the adoption of OKR (Objectives and Key Results) framework; a globally recognized performance management approach. He reiterated that OKR is a goal-setting system that links qualitative objectives with quantifiable key results. In simple terms: “I will achieve [Objective] as measured by [Key Results].”
The Commission Technical helmsman cleared that “adoption of OKR will promote alignment and transparency across teams, enable us to focus on outcomes, not activities, and most importantly, it is ideal for mission-driven, non-profit organizations like NAICOM because it emphasizes impact over profit.”
He explained that every staff member will have clear, measurable key results aligned with Directorate and Commission-wide objectives. To this end, you might decide to use SMART principles: (Specific, Measurable, Achievable, Relevant, Time-bound), and ensure that scoring follow global best practice. Let me reiterate that this is not about punishment; it is about clarity, accountability, and continuous improvement.
