Sovereign Trust Insurance Plc commitment towards enhancing customers experience and ease of insurance transactions says the managing director/CEO Olaotan Soyinka, has propelled its roll out from November 1, own mobile app and UDDS code *1015# that needs no internet connection or data.
The two technological additions to the Nigerian insurance market will make the company’s products and services available to a larger number of Nigerians home and in diaspora. More to this he said is that “the company will constantly look for ways in delighting its customers everywhere.”
The head, sales and corporate communications, Segun Bankole told newsmen that the company has identified technology as a veritable game changer and has taken the bull by the horns to latch into the opportunities of advancing the retail products and services with the mobile app and USSD.
The executive director and divisional head, technical, Jude Modilim enumerated the benefits of the mobile app and assured the insuring public that they are in for a memorable insurance experience within the confines of their homes anywhere in the world.
The underwriting firm explains more, “The code executive director and divisional head, technical, Jude Modilim enumerated the benefits of the mobile app and assured the insuring public that they are in for a memorable insurance experience within the confines of their homes anywhere in the world.
The company outlines other benefits to include easy purchase of insurance policies such as the third motor insurance, the personal accident insurance cover with the acronym, SWIS-F, (Sovereign Wellbeing Insurance Scheme for the Family), marine insurance and all risks insurance cover.
Sovereign Trust says customers can easily access information on-the-go and, with ease submit and track claims. Besides, the app is designed to help customers manage their insurance policies. Customers and agents and brokers have available for use pins and wallets to carry out their transactions. Other benefits following are automatic updating of records on the Nigerian Insurance Industry Database NIID. Renewal notifications and reminders of insurance policies are also part of its unique benefits. The underwriting firm explains more, The code is easy to remember and available at all times of the day. There is in-built security to protect customers details. The USSD code works with all types of mobile phones globally. It has intuitive menu with real time interactivity and it is very economical. Its two-way communication is up to seven times faster than SMS.