Members of the Institute of Loss Adjusters of Nigeria (ILAN), have received a charge from their secretariat to upgrade to sufficient knowledge on the usage of the insurance portal so that they are not seen as outsiders in the interaction with the pace of the National Insurance Commission.
The ILAN president, Mr. Reginald Orakwue Egbuniwe, gave the charge at this year’s hybrid annual general meeting in Lagos, and used the event to advise loss adjusters to “possess sufficient knowledge on the usage of the portal so that we are not found wanting in keeping up with the pace of the Commission.”
Egbuniwe’s advice stems from the concern of the Commissioner for Insurance, Mr Sunday Thomas, over the low level of usage by the insurers especially with regard to the upload of new policies. ILAN helmsman therefore, challenged members, “It is also expected that loss adjusters use this portal to upload claims related information which hitherto had been provided manually.”
Pointing members to the pace of NAICOM ILAN president says, “This development demonstrates that the regulator is taking the lead in acquiring data which it can use to make more informed decisions.”
Promising to discuss further with the Commission on accessing data, he tells members that with full functioning portal, loss adjusters can access the portal to query policy information, and also have the benefit to access data not only related to policy information but also claims and other related financial information which would give adjusters “a tool for organisational planning.”
Egbuniwe assures ILAN members that “Council will look into this to access the viability of such a request and take appropriate action thereafter.”
